Call centers are one of the most unique experiences from both a consumer and employee standpoint. As a customer, we often feel the frustrations of long wait times, being helplessly passed around from…
Thomas Laird
malliard.substack.com
Thomas Laird
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The Malliard Report
Join host Jim Malliard for the weekly podcast that ventures into the fringe, the unusual, and even current events and is not afraid to ask the tough questions.
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Jim Malliard
Thomas Laird
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